Helping Customers Increase Uptime
A FIRST CLASS SERVICE FOR ALL CUSTOMERS
Here at REP-TEC, our processes are built around delivering a first class service for all our customers. We aim to help customers reduce the impact of downtime so that they can focus on the their core business.
ACCESS TO REAL-TIME DATA & DIAGNOSTICS
Our online support portal enables our clients to gain instant access to the latest information via an intuitive dashboard, allowing them to view machine condition, service history, diagnostic data and real-time overviews.
With performance data available online, at the touch of a button, our customers can be confident that they are in control of their machines.
Our product range comes with a built-in service tool that enables remote access and monitoring capabilities.
Maximise performance levels by changing parameters on the machines.
24/7 CUSTOMER SERVICE
REP-TEC has a nationwide network of experienced engineers who are available 24/7. Our in-house support team are also on hand to advise and schedule maintenance.
They live our values every day, and are focused on delivering the best service possible.
Our services include planned preventative maintenance, breakdown cover, operator training, and install/decommissioning.
FOCUS ON YOUR CORE BUSINESS
We can take care of the day-to-day management, repair, and maintenance on all supplied machines allowing you to focus on your core business activities.